SERVICES
WE OFFER
Compassionate Care in the Comfort of Your Home
Call (830) 714-9292, Any Time, Any Day!
Skilled Nursing Services
Providing expert medical care with compassion, rehabilitation support, and personalized attention to patients.
Physical Therapy Services
Promoting healing and functional recovery through exercises, manual techniques, and specialized interventions for patients.
Occupational Therapy Services
Enhancing independence and daily living skills for individuals through purposeful activities and interventions.
Speech Therapy Services
Providing expert medical care with compassion, rehabilitation support, and personalized attention to patients.
Medical Social Services
Offering emotional support, resources, and guidance to patients for navigating healthcare challenges effectively.
Home Health Aide
Providing compassionate personal care, assistance with daily tasks, and support for homebound individuals.
Personal Assistance Services
Offering tailored support to individuals with daily activities, fostering independence and well-being.
What services do you offer?
At Amour Home Health, we proudly offer a comprehensive range of services tailored to meet your unique healthcare needs. Our skilled nursing team is dedicated to providing expert medical care with compassion and proficiency. Our physical therapy sessions are designed to promote healing and enhance mobility, allowing you to regain independence in your daily activities.
Our occupational therapy services focus on empowering you to improve your daily living skills and regain functional independence through purposeful interventions. Our speech therapy sessions aim to enhance your communication and language skills, overcoming speech challenges effectively.
We understand the importance of emotional support during your healthcare journey, which is why our medical social services offer guidance, resources, and emotional assistance. Our caring home health aides provide personalized attention and support with daily tasks, ensuring your comfort and well-being.
Additionally, our personal assistance services are tailored to your specific needs, fostering independence and overall health. At Amour Home Health, your well-being is our priority, and we are committed to providing high-quality care to help you achieve a better quality of life.
Are your services covered by insurance?
Yes, our home health care services are covered by insurance. We work with a wide range of insurance providers to ensure that our patents can access the care they need without unnecessary financial burden. Our team is experienced in handling insurance claims and will assist you throughout the process to maximize your coverage. Rest assured, we are committed to providing quality care while working seamlessly with your insurance provider to ensure a smooth and hassle-free experience for you and your family. Your well-being is our top priority, and we strive to make our services accessible and affordable for all our patents. We encourage you to call our office to see what insurances are currently accepted.
How experienced are your caregivers/nurses?
Our caregivers and nurses are highly experienced professionals, each with several years of valuable expense in the home health care field. We take great pride in employing a team of skilled and compassionate individuals who have undergone rigorous training and possess a wealth of practical knowledge to cater to your specific needs. Rest assured, our caregivers and nurses are dedicated to providing exceptional care and support, ensuring your well-being and comfort at every step of your journey with us. You can trust that you are in capable hands, receiving the best possible care from our experienced and caring team.
What certifications and licenses do your staff hold?
At Amour Home Health, our staff holds all the required certifications and licenses as mandated by the state of Texas. We are committed to upholding the highest standards of care and compliance, ensuring that our team is well-qualified and trained to provide exceptional services to our patents. Rest assured, our caregivers and nurses are fully certified and licensed in their respective fields, allowing us to deliver quality care that meets and exceeds all legal requirements. Your safety and well-being are of utmost importance to us, and we strive to maintain the highest level of professionalism and expertise in our staff.
Can you provide references or testimonials from previous clients?
Certainly! At Amour Home Health, we are proud to share that we have received consistently positive feedback from our previous clients. We have an extensive list of references and testimonials that showcase the exceptional care and support we provide to our patients. Our commitment to delivering compassionate and personalized care has earned us high ratings from those we have served. We would be more than happy to provide you with references from satisfied clients who have experienced the outstanding care and dedication of our team. Your well-being is our priority, and we look forward to offering you the same level of excellence.
How do you assess and create a personalized care plan for each individual?
We take a comprehensive and individualized approach to assess and create personalized care plans for each patient. Our process involves a thorough evaluation by our team of experienced healthcare professionals, including nurses, therapists, and… we conduct in-depth discussions with the patient, their family, and their primary physician to understand their unique needs and goals. This information helps us tailor a care plan that addresses specific health concerns and fosters overall well-being. Regular reassessments and open communication with the patient and their support system ensure that the care plan remains flexible and effective, providing the best possible outcomes for our valued patients.
What are the costs associated with your services?
At Amour Home Health, we strive to offer transparent and affordable pricing for our high-quality services. Our costs are designed to be competitive, often at or below the market rates, without compromising on the standard of care. It's important to note that the specific costs may vary depending on the level of care required and the duration of services. Additionally, insurance coverage can significantly impact the cost of our services, and we work closely with various insurance providers to maximize coverage options for our patients. Rest assured, we are committed to providing exceptional care that aligns with your budgetary needs.
How often will a caregiver visit and for how long?
The frequency and duration of caregiver visits are highly dependent on the unique needs and care plan designed for each patient. We take a personalized approach, assessing individual requirements to determine the appropriate schedule for care. Some patients may require daily visits, while others may benefit from weekly or bi-weekly visits. The duration of each visit will also vary based on the level of assistance needed. Rest assured, our experienced team will work closely with you and your family to develop a tailored care plan that ensures you receive the right amount of care and support to promote your well-being and independence.
Do you offer 24/7 or live-in care options?
At Amour Home Health, we understand that some patients may require continuous care and support. That's why we offer 24/7 and live-in care options in situations where it is necessary. Our team of dedicated caregivers is available round-the-clock to provide assistance and ensure your safety and well-being. Whether you need ongoing medical attention or support with daily activities, our reliable and compassionate staff will be there to cater to your needs. We prioritize your comfort and peace of mind, and our 24/7 and live-in care options are designed to offer the highest level of care and support when you need it most.
How do you handle emergencies or urgent situations?
We prioritize the safety and well-being of our patients, and we have well-defined emergency protocols in place. In urgent situations, we follow the guidelines and procedures set forth by the Home and Community Support Services Agencies (HCSSA). Our trained staff members are equipped to handle emergencies efficiently and promptly. They undergo regular training to ensure they can respond effectively to various critical scenarios. Rest assured, our commitment to providing exceptional care extends to being prepared for any unexpected situations, and we are dedicated to taking swift and appropriate actions to ensure the best possible outcomes for our patients.
What are your COVID-19 safety measures?
At Amour Home Health, we prioritize the safety and well-being of our patients and staff. In accordance with the latest post-pandemic guidance, we have implemented comprehensive COVID-19 safety measures. These include regular health screenings and temperature checks for our staff, as well as strict hygiene protocols, such as frequent handwashing and the use of personal protective equipment. We also follow social distancing guidelines whenever possible and have enhanced cleaning and disinfection procedures in place. Additionally, we stay up-to-date with local health authorities' recommendations to ensure that our safety measures remain current and effective, providing a secure environment for our patients and staff.
How do you communicate with family members regarding the patient's progress?
We believe in fostering open and transparent communication with family members regarding the patient's progress. We aim to exceed expectations by keeping family members well-informed and involved in the care process. Our team regularly provides detailed updates on the patient's condition, treatment plan, and any developments or improvements observed. We value the input and concerns of family members and encourage them to reach out to us at any time. Our commitment to proactive and compassionate communication ensures that families feel supported and reassured, fostering a strong sense of trust and partnership in the care journey.
Can you work with the patient's existing medical team or doctor?
At Amour Home Health, we understand the importance of collaboration and continuity of care. We are dedicated to working seamlessly with the patient's existing medical team or doctor. This partnership ensures a cohesive approach to the patient's health and well-being, allowing us to align our services with their ongoing treatment plan. By sharing information and coordinating care, we can address the patient's needs more comprehensively, avoid duplications, and promote better health outcomes. Our commitment to teamwork and communication with the patient's medical providers underscores our dedication to providing the highest level of care and support throughout the care journey.
Do you provide specialized care for specific conditions (e.g., Alzheimer's)?
Providing specialized care for specific conditions, such as dementia and Alzheimer's, is our specialty. We understand the unique challenges and needs of patients facing these conditions and have a team of dedicated caregivers trained to offer compassionate and expert care. Our staff has extensive experience in managing the complexities associated with dementia and Alzheimer's, ensuring a safe and supportive environment for our patients. We tailor our care plans to address the specific requirements of each individual, enabling them to maintain their dignity and quality of life while receiving the highest standard of care for their condition.
How do you handle medication management?
At Amour Home Health, we take medication management seriously and utilize cutting-edge technology and stringent protocols to provide excellent care. Our experienced health care professionals closely monitor medication schedules, ensuring proper administration and adherence to prescribed dosages. We use advanced software systems to track and record medication intake accurately, minimizing the risk of errors. Our caregivers undergo comprehensive training to understand the importance of medication management and follow strict procedures to safeguard patient safety. Our commitment to effective medical management ensures that our patients receive the right medications at the right time, promoting better health outcomes and peace of mind for both patients and their families.
Are your caregivers insured and bonded?
The safety and security of our patients and their families are paramount. We take great care in selectng our caregivers and ensuring that they are fully insured. This means that our caregivers are covered by liability insurance and provide an added layer of protection for our patients and their belongings. You can trust that our caregivers are not only highly skilled and compassionate but also backed by the necessary insurance and bonding to give you peace of mind while receiving care in the comfort of your home.
What additional support services do you offer? (e.g., occupational therapy)
Yes, at Amour Home Health, we offer a comprehensive range of additional support services to meet our patients' diverse needs. In addition to our skilled nursing services, we provide physical therapy, occupatinal therapy, and speech and language pathology therapy services. Our team also offers medical social services, home health aide services, and personal assistance services to ensure our patients receive the highest level of care tailored to their specific requirements. You can count on our experienced and compassionate staff to deliver exceptional care and support to promote your well-being and improve your quality of life.
Do you perform background checks on your caregivers?
Yes, we prioritize the safety and trustworthiness of our caregivers. We perform comprehensive background checks on all our staff members as part of our rigorous hiring process. These background checks include criminal history checks and other relevant screenings to ensure that our caregivers meet the highest standards of professionalism and reliability. Rest assured, we are committed to providing you with a team of caregivers who are not only skilled and compassionate but also thoroughly vetted to guarantee a safe and secure care environment for our patients.
Can you accommodate special dietary restrictions or preferences?
Absolutely! At Amour Home Health, we understand the importance of catering to each patient's unique dietary needs and preferences. Our experienced team of caregivers and nutritionists are well-versed in handling special dietary restrictions and can accommodate various dietary requirements, including food allergies, religious preferences, and medical conditions. We work closely with patients and their families to create personalized meal plans that meet their specific needs while ensuring optimal nutrition and enjoyment of meals. Your well-being and satisfaction are our top priorities, and our high level of expertise in this area ensures that you receive the best possible care tailored to your dietary requirements.
How long have you been in business?
We are proud to have been in business for over a five years. With more than five years of experience in the home health care industry, we have established ourselves as a trusted and reliable provider of quality care. Our extensive tenure in the field allows us to draw on years of expertise to deliver exceptional services and support to our valued patients. Throughout the years, we have remained committed to our mission of providing compassionate and personalized care, and we look forward to continuing to serve our community with the same dedication and excellence for many more years to come.
(830) 252-8545
(830) 714-9293
3846 Sweet Olive, San Antonio, TX 78261
M-F: 9am-5pm
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